Effective Date: 10th July 2025
We want you to be fully satisfied with your purchase. Please read our return and refund policy below:
1. Eligibility for Returns
- Products can be returned within 7 days of delivery.
- The item must be unused, in original packaging, and in sellable condition.
- Some items like digital software, consulting services, or downloadable tools are non-refundable.
2. Non-Returnable Items
- Custom-made promotional items (e.g., logo t-shirts, flyers)
- Digital subscriptions (e.g., CRM SaaS, Virtual Office)
- Opened fuel/diesel containers
- Perishable or time-sensitive goods
3. Refund Process
- Once the return is received and inspected, we will notify you of the approval or rejection.
- If approved, the refund will be processed to your original payment method within 7–10 business days.
4. Cancellation
- Orders can be cancelled before they are dispatched. Once shipped, return policies will apply.
5. Shipping Charges
- Return shipping costs are to be borne by the customer unless the return is due to a defective or wrong item.
To request a return or refund:
📧 Email: info@codeaurasolutions.co.in
📞 Call: +91 73492 59749